UW-Madison is transitioning to a new telephone and voice platform. The original State of Wisconsin contract for AT&T Centrex (analog and ISDN) telephone service has ended. The contract extension includes price increases intended to motivate State agencies to move to new technology.

UW-Madison will be using Cisco VoIP technology with access to the telephone network for local and long distance calling via AT&T. This will be the mandatory telephone service for UW‑Madison.

The School of Medicine and Public Health has two project leads that will be coordinating this transition for the departments within SMPH.  They are Ken Fanta and Rick Konopacki.  They will be working with individual groups to identify a transition schedule, training, and any technology issues that exist.  The goal of the project is to have all departments transitioned by June of 2018.

Currently we have a few early adopters that will be getting some phones moved over in early May.  Once the early adopters have been implemented and it is determined that there are no issues with the system we will being the regular roll-out. Over the next few weeks we will be working on a rough schedule for SMPH Departments to transition to VoIP.  We will be in contact with each department to make sure they are ok with their place on the schedule.  There are a lot of logistics to consider when working out the transition timeline.

If you have any questions you can email us at: smphvoip@lists.wisc.edu

If you would like to receive updates regarding the SMPH VoIP Transition, please join our email list by sending an email to: join-smphvoiptransition@lists.wisc.edu.  You will get an email back asking you to confirm that you want to be added to the list.

You can also view information about the campus wide project by going to: voip.it.wisc.edu